Books
The Communication Architecture of IT
A Framework for Teams That Don't Depend on Memory
Every IT team has the same story: the same incident gets investigated twice because nobody wrote it down the first time. The same escalation lands on the wrong desk, unprepared. The same knowledge lives in one person's head — until that person is out, and suddenly nothing moves as fast as it used to. This book is about the discipline that fixes that.
Available on Amazon worldwide:
Buy on Amazon →Coming soon
Second Book
Work in progress. Coming soon.